Connecticut Security Officer License Practice Exam

What is the recommended action if a security officer observes suspicious activity?

1. Investigate the activity discreetly and report findings to a supervisor

2. Confront the individuals involved

3. Ignore the activity

4. Assume it is a false alarm

The correct answer is: Investigate the activity discreetly and report findings to a supervisor

When a security officer observes suspicious activity, the recommended action is to investigate the activity discreetly and then report findings to a supervisor. This approach is essential for several reasons. First, discreet investigation allows the officer to gather facts without escalating the situation or alarming potentially innocent parties. By observing from a safe distance, the officer can collect valuable information about what is happening and assess the level of threat or concern without interfering directly. This careful observation helps ensure the safety of everyone involved, including the officer themselves. Subsequently, reporting findings to a supervisor is crucial for effective communication and action within the security team or organization. The supervisor can take further steps based on the information provided, whether that involves direct intervention, heightened awareness or a response from law enforcement. Clear communication ensures that all relevant parties are kept informed and can respond appropriately. In contrast, confronting individuals can lead to confrontation or escalate tensions unnecessarily. Ignoring suspicious activity disregards the potential risks and may put the property or individuals in jeopardy. Assuming it is a false alarm can result in missed opportunities to prevent potential incidents, as it is often better to err on the side of caution. Thus, the approach of discreet investigation and reporting aligns with standard security protocols and best practices for ensuring safety and effective incident