Connecticut Security Officer License Practice Exam

What is a common cause of workplace violence?

1. Disputes among employees or between employees and management

2. Lack of safety protocols

3. Inadequate training for staff

4. Unmonitored access to sensitive areas

The correct answer is: Disputes among employees or between employees and management

Workplace violence often arises from interpersonal conflicts, making disputes among employees or between employees and management a common trigger. These disputes can stem from various issues, such as misunderstandings, disagreements over work styles or policies, and personality clashes. When conflicts are not effectively managed or resolved, they can escalate into hostility or violence. Understanding this context is crucial for workplace safety and security professionals. Recognizing the potential for conflict allows organizations to implement proactive measures, such as conflict resolution training, effective communication strategies, and fostering a positive workplace culture. By addressing the root causes of disputes and promoting a healthy working environment, employers can significantly reduce the risk of workplace violence. Other options, while they may contribute to an unsafe environment, do not directly pinpoint the interpersonal dynamics that often lead to violent situations.