Connecticut Security Officer License Practice Exam

What action should be taken if a security officer witnesses an altercation?

1. Join in on the altercation to help

2. Call for assistance and observe from a safe distance

3. Turn away and ignore the situation

4. Start filming the incident for evidence

The correct answer is: Call for assistance and observe from a safe distance

When a security officer witnesses an altercation, it is crucial to prioritize safety for both themselves and the individuals involved. Calling for assistance and observing from a safe distance allows the officer to effectively gather information about the situation without escalating tensions or putting themselves in harm's way. This approach also ensures that the officer can relay accurate information to law enforcement or other security personnel who may respond, helping them to assess the situation better and take appropriate action. By remaining at a safe distance, the officer can monitor the situation without becoming part of the conflict, which could lead to further complications or injury. In contrast to this answer, joining in on the altercation may lead to chaos and put the officer and others at risk. Turning away and ignoring the situation is irresponsible, as it disregards duty to maintain safety and security. Filming the incident could potentially escalate the situation and distract the officer from fulfilling their primary responsibility of responding to and managing the altercation safely.